Shipping Policy
Clear and Reliable Delivery
At DIMANNI CANADA, we aim to provide a simple and dependable shipping experience.
📦 Order Processing
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
- You will receive a confirmation email once your order is placed
- A tracking number will be provided once your order ships
🚚 Shipping Within Canada
We currently ship within Canada.
Estimated delivery times:
- Local / Ontario: 1–3 business days
- Other provinces: 3–7 business days
Shipping times may vary depending on location and carrier conditions.
💳 Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
📍 Shipping Address
Please ensure your shipping address is correct.
DIMANNI CANADA is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
📦 Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can use this to monitor your delivery status.
⚠️ Delays
While we aim to deliver within the estimated timeframes, delays may occur due to:
- Carrier issues
- Weather conditions
- High shipping volumes
We are not responsible for delays once the package has been handed over to the carrier.
❗ Lost or Missing Packages
If your package is marked as delivered but not received:
- Please check with your local delivery service
- Check with neighbors or your building reception
If the issue persists, contact us and we will assist where possible.
🤝 Our Commitment
We keep shipping simple:
- Clear timelines
- Transparent costs
- Reliable handling
📩 Contact Us
For any shipping-related questions, please contact us